Recently, city services have faced many problems and issues due to rapid increase in urbanism and lack of a codified system of planning and management in different cities. Irregular and hasty population growth results in heterogeneous constructions without correct urban planning and distribution of facilities and services in a way that makes it impossible for everyone to take advantage of economic, environmental facilities. This results in the centralization of specific institutional-political and economic land use in specific urban areas. Residential areas are also an important part of urban land use and the largest area in most cities is allocated to them. They also face problems like shortage and lack of clear standards in buildings, disregard of quantitative and qualitative household indexes, shortage and costliness of urban lands, materials, establishment in inappropriate places and etc. Thus considering issues and problems facing urban household, an analysis and evaluation of the present house hold situation in different neighborhoods of Ilam was necessary for appropriate planning, qualitative and quantitative improvement of households and preventing irreparable damages.
In order to identify different insufficiencies in neighborhoods, it was necessary to collect information using questionnaire and analyze them using SPSS and Excel.
Results indicate that different urban neighborhoods have different qualitative and quantitative indexes, they have different level of access to urban facilities and services and their appearance is completely different. So that among 16 neighborhoods, suburban areas including 3 neighborhoods do not have access to the least household possibilities and standards. It is assumed that other neighborhoods have better situations and there is a significant relation between income level and the household quality.